Accessibility Guide

Parking lots E and K are designated for guests with disabilities and include van-accessible spaces. Spots in these lots are available on a first-come, first-served basis and vehicles must display a valid placard, tabs, or license plates. All Tacoma Dome parking lots are wheelchair accessible. Parking fees vary by event and typically range from $10 to $30.
 

The Tacoma Dome offers a variety of accessible seating options throughout the arena to accommodate guests with limited mobility, as well as those with visual and hearing impairments. Accessible seating can be purchased online at Ticketmaster.com by selecting the "Show Accessible Tickets" filter. For personalized assistance in selecting seating for your needs, please visit or contact the Heritage Bank Box Office at the Tacoma Dome. 

All Tacoma Dome entrances are accessible. However, the primary accessible entrance is located at the Lower NW Door. Please keep in mind that accessible entrance locations may vary depending on event setup and seating configurations. For event-specific entrance information, please visit the event information page.

 A limited number of Assistive Listening Devices (ALDs) are available at no charge for guests with hearing impairments. These can be checked out by contacting the nearest Guest Services representative.  Please note that ALDs may not be available for all events and are not recommended for use during concerts due to high volume levels. Guests will be required to leave a valid, government-issued photo ID as a deposit while using the device. 

To request additional auxiliary aids or reasonable accommodations, please contact us at info@tacomadome.org or 253.272.3663 as far in advance as possible. 

To ensure the best possible service, we kindly ask guests to submit accommodation requests at least 14 business days before their scheduled event. While we will do our best to accommodate requests made with shorter notice, we cannot guarantee availability of interpretation services in those cases. Please contact us at info@tacomadome.org or 253.272.3663 to submit your request, and we will respond within 3–4 business days or sooner if possible. 

If you have a specific question, feel free to give us a call at 253.272.3663 or email us at info@tacomadome.org, and someone on our team will get back to you shortly. 

Each of the concourse and floor level main concession stands offers an area with appropriate counter height to accommodate our guests in wheelchairs.

The Tacoma Dome has a public elevator located on the west end of the facility near section 111/211. This elevator provides access to the arena floor level and the concourse.

Prescription medications are allowed if the name on the medication matches the name on a valid ID. Non-prescription medications are also permitted, and no ID is required.

For nursing or pumping, we offer a private space in our Nursing Parents Room, located on the floor level next to the restrooms behind sections 109-113. Guests should contact their nearest guest services employee for access.

All public restrooms in the arena are wheelchair accessible.   
For added convenience, all-gender and family restrooms are available:

• Concourse Level: Near Section 202, featuring an adult changing table
• Floor Level (West End): Located behind Sections 109–113

Guests are welcome to bring seat cushions and booster seats.

Please note that seat cushions or booster seats with pockets or storage compartments are not permitted. 

The Tacoma Dome is proud to partner with KultureCity to support guests with sensory needs. We offer sensory bags for checkout, which include helpful items like fidget tools and noise-canceling headphones to make your visit more comfortable. Sensory bags can be picked up at the Guest Services Desk, located on the concourse near Sections 110/211 for major events. A valid, government-issued photo ID is required as a deposit.

The Tacoma Dome welcomes trained service animals as defined by the Americans with Disabilities Act (ADA). For the safety and comfort of all guests, service animals must be on a leash or harness at all times, unless otherwise necessary. Service animals should remain in the guest’s seating area and not block aisles. 

The Tacoma Dome offers wheelchair rentals for most events. To rent a wheelchair, please visit our Guest Services Desk, located on the concourse near Sections 110/211 for major events. A valid, government-issued photo ID is required as a deposit. Please note that wheelchairs are available for in-venue use only and cannot be taken outside the venue. If you need assistance or have any questions, our Guest Services team is happy to help.

Outside food and beverages are not permitted at any time. Exceptions may be granted for baby formula, baby bottles, baby food, medication, or other special health-related needs. Please email us if you have specific questions at info@tacomadome.org, and we will be happy to assist you.